IPA North America
IPA Clients

View the original letter

October 27, 2006

IPA
Management Consultants
1250 Barclay Blvd.
Buffalo Grove, IL 60089

To Whom It May Concern:

I, [IPA Client], the President and CEO of [Client Business Name], would like to say how impressed I was by the contributions of your Senior Business Consultant, [IPA Consultant]. When this process of generating weekly Value Enhancement Reviews that summarized what we wanted accomplished started, me, my Vice President of Operations ([IPA Client]) and my Superintendent of Labor ([IPA Client]) were very unsure as to where this process was going to lead. However, after four solid weeks of intense and productive meetings that [IPA Consultant] had with our key staff members, we now have solid processes in place for the following: Project Management, Change Orders, Labor Management, Detailing, Purchasing, Scheduling, Evaluation, and Performance Review.

The skepticism that was in the air at the start of this process was eliminated quickly thereafter once the initial process meetings that [IPA Consultant] had with key members took place. The staff members bought into what was being done and really helped with the dialogue that [IPA Consultant] tabled at our daily meetings.

I found that [IPA Consultant] brought real world experience to our company, he knew what we ultimately were trying to achieve, and he worked diligently with us to cater a program that worked entirely for us. He did not come in here and try to hammer all the negatives in our company, but tried to stress the positives and how we needed to expand upon them. I truly feel that the efforts of [IPA Consultant] and [IPA Consultant] should be acknowledged because they truly bought into what I was trying to accomplish and really made this first phase of business function review productive. They put in the time, never complained, and initiated concerns and solutions. I really want to thank them for the last four weeks. This really was a collaborative effort by the key members of my staff who I feel will benefit from it most.

In summary, I would highly recommend that whatever company has the chance to work with [IPA Consultant] in the future will be a better company when he leaves. I truly hope that our collective efforts of the past four weeks will be a springboard for profitable growth in the foreseeable future. Thanks again for everything and we will look to expanding upon the business functions in the future once we have a chance to put our new ones in place.

Graciously,

[IPA Client]


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IPA Contractor Client Opinions

"...our business will be even more profitable..."

"I would like to first say a big THANK YOU..."

"...was the best thing that happened to us since buying the company."

"...we would like to sincerely thank [IPA] for an extremely difficult job well done..."

"We were beyond satisfied with [IPA's] input and assistance."

"...has helped us secure valuable employees who actually like working here."

"I want to thank IPA for sending [Consultant] to us."

"The time [IPA] has spent with our business is invaluable."

"We have sincerely enjoyed working with [IPA]..."

"...I had my doubts and reservations when the project began..."

"Thank you to IPA ..."

"It has been real eye opener since [IPA] has been in the office..."

"...[IPA's] professionalism and knowledge has been impeccable."

"Thank you all..."

"Market conditions have always been a concern but now we have the tools to continue..."

"...has been extremely thorough and knowledgeable ..."

"...we are very pleased with the result."

"...has been a pleasure to work with."

"I would like to express our thanks..."

"I can't thank you enough..."

"The "IPA" team were wonderful to work with."

"There is just so much I have learned..."

"I am very pleased with the results of this project..."

"Thanks again for everything..."

"...I needed to be in control of my business..."

"[IPA's] professionalism is to be commended."

"...priceless tools to grow our business..."

"...this was a very positive experience..."